| Service Name |
Contact Number |
Fax |
Timings |
Mobile & Fixed line helpdesk
Email: 196helpdesk@btc.com.bh |
196
+97339611196 |
+973-17251725
|
24hrs / 7days
|
Internet helpdesk (residential)
Email: helpdesk@batelco.com.bh |
+973-17919191 |
Tele-ordering
Email: telpro@btc.com.bh |
- |
Billing disputes
Email: dispute@btc.com.bh |
- |
Bill enquiry & Payment |
- |
Suggestions and any other requirements (Consumer)
Email: ccc@btc.com.bh |
+973-17251725 |
Fixed line, ISDN & PBX fault reporting |
121 |
- |
Saturday – Thursday
7am – 7pm |
Directory Inquiry |
181 |
+973-17259302 |
24hrs / 7days
|
International call Inquiry |
191 |
- |
International call assistance |
151 |
- |
Local call assistance (Collect call) |
100 |
- |
Maritime call booking |
+973-17252047 |
- |
Telegram service |
+973-17881131 |
- |
Telex enquiries (via telex) |
194 |
- |
- |
Telex connection (via telex) |
104 |
- |
- |
Internet business helpdesk
Email: inetda@batelco.com.bh |
+973-17881177 |
+973-17919191 |
Saturday – Thursday
7am – 7pm |
Business customer service centre
Email: biz@batelco.com.bh |
+973-17881144 |
+973-17536999 |
Sunday – Thursday
7am – 3pm |