For Your benefit

Broadband Troubleshooting Checklist

In order to avoid service disconnections please ensure the following:

• You are using a Batelco Approved ADSL Filter.
• Your internal telephone connections has been professionally wired.
• Your router is an Adsl2+ compliance & installed with the latest firmware
• Your router is configured with the setting recommended by Batelco
• Your Computer has an Anti-Virus & Internet Security Software.

Broadband Security Tips

• Install an internet security suite - antivirus and a firewall
• Keep your internet security software regularly updated
• Scan your PC regularly to ensure that your system is free from viruses

Why should you do it?

• To prevent unauthorized access to your data
• To protect private data stored on your PC
• To safeguard your system against viruses & worms
• To operate your PC at an optimum performance
• To avoid spam email

Note: Batelco highly recommends taking the necessary measures to protect yourself online  and wishes you happy surfing

Helpful Links

• Visit www.batelco.com.bh for available services & latest offers. 
• Visit www.e-services.com.bh for Billing & usage inquiries, or resetting password.
• Visit www.inetmail.com.bh to access your Batelco E-Mail
• Visit www.help.com.bh for online troubleshooting tips, and testing your speed.

Contact us on:

Should you face difficulties or require any technical support or assistance don’t hesitate to contact us and we will be happy to assist you.

Batelco Internet Helpdesk
Available 24hr / 7 days a week.  
Tel: 196
Fax: +973-17531453
E-mail: helpdesk@batelco.com.bh