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FAQ

1. What is the charge for calling from fixed telephone?
a) Fixed line  to  Fixed Line = 21 fils per 180 seconds.
b) Fixed line  to  Mobile      = 21 fils per 90 seconds.
The local call charge is considered as the lowest call rate at an average of
7 fils per minute call compared to any other service call.

2. What is the rate of call in other GCC countries?
In Oman the average local call rate is 9 fils per minute. 

3. Is Fax service available?
The fixed voice and Fax service is availabe to all custmers even at no line plant availability.

4. What about Voice Mail Service?
All fixed line can access voice mail box at no charge subscription.

5. When using 123call or PPCC are the rates different from Mobile or Fixed?
Regardless from where you are calling the rates are the same..

6. What about when calling Mobile or Fixed?
Again its same rate

7. What is the charging mechnism for IDD calls?
Batelco charges per second

8. Where can I buy Batelco Cards?
Batelco Shops and any cold stores

9. can I use batelco cards on Zain mobile?
Yes You can..

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