This way, you can separate your business calls from your personal calls, or your day calls from your night calls…… you decide.

Two options in choosing packages

Once you subscribe to TWIN service, you have the option of:

• Having two completely new mobile phone numbers or
• Retaining your existing mobile phone number whilst adding a new second number.

How do you activate the desired mobile phone number?

It simply depends on the PIN you select. Both phone numbers cannot operate simultaneously, however both numbers can receive calls if the “Call Divert” feature is in use. When one mobile phone number is in use, you can divert the calls received on the second number to the first number.

As a TWIN subscriber, you will enjoy great benefits:

• No need to carry two mobile phones or swap SIM cards
• One common phone book for both numbers
• No monthly charges for this service

One account, two phone lines

Although you will have one account with Twin service, in effect you will be signing two contracts, one for each number. This give you added flexibility as you can choose one package for one number and another package for the second number. You can also choose to have two PostPaid service, two PrePaid services, or one PostPaid and one PrePaid service. It’s all up to you.

What about Billing?

The changes depend on the type of package you choose. There are no special rates for using Twin service, but a nominal sign-up fee applies as per the Tariff mentioned below. You can choose to receive two separate bills, one for each number, or a combined bill for both numbers.

	Existing Customers who have* 2 Postpaid Number BD5 2 Prepaid Number BD5 1 Postpaid & 1 Prepaid number BD5 1 PostPaid number and require another PostPaid number BD5 1 PostPaid number and want a PrePaid number (includes 1 SimSim voucher worth BD3) BD8 1 PrePaid number and want a PostPaid number BD5 1 PrePaid number and want another PrePaid number (includes 1 SimSim voucher worth BD3) BD8

*One-off charges

	New Customers * 2 Postpaid Number BD10 2 PrePaid numbers (includes 2 SimSim vouchers worth BD3 each) BD16 1 PostPaid and one PrePaid number (includes 1 SimSim voucher worth BD3) BD13

*One-off charges

	General services * Replacement of SIM card BD5 Change of Renter BD4 Change of Package Free * Change of Number BD15 each Reconnection BD3 each Ex-directory BD10 each

*One-off charges

*Contract Cancellation charges not included

For more information on TWIN service, please call the Batelco Helpdesk on 196 or visit any of the Batelco Customer Service Centers