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Customer Services |
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| Service Name |
Contact Number |
Fax |
Timing |
inet Helpdesk (Residential)
Email: helpdesk@batelco.com.bh
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196
+97339611196 |
+973-17919191 |
24hrs / 7days |
Tele-ordering
Email: telpro@btc.com.bh
|
196
+97339611196 |
+973-17915464 |
24hrs / 7days |
Billing Disputes
Email: customer.care@btc.com.bh
|
196
+97339611196 |
+973- 17911880 |
24hrs / 7days |
Mobile & Fixed Line Helpdesk (General Enquiry and Bill Payment)
Email: ccc@btc.com.bh
|
196
+97339611196 |
+973-17251725 |
24hrs / 7days |
Customer Suggestion
Click here to send us your suggestions
|
- |
- |
24hrs / 7days |
Fixed Line, ISDN & PBX Fault Reporting
|
121
|
- |
Saturday -Thursday
7am - 7pm |
Directory Inquiry
|
181
188* (for mobile only) |
+973-17259302 |
24hrs / 7days |
International Call Inquiry
|
191
|
-
|
24hrs / 7days |
International Call Assistance
|
151
|
-
|
24hrs / 7days |
Local Call Assistance (Collect Call)
|
100
|
-
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24hrs / 7days |
Maritime Call Booking
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+973-17252047
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-
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24hrs / 7days |
Telegram Service
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+973-17881131
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-
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24hrs / 7days |
Internet Business Helpdesk
Email: ibs@btc.com.bh |
+973-17881177 |
+973-17919191 |
Saturday -Thursday
7am - 7pm |
Business Customer Service Centre
Email: biz@btc.com.bh
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+973-17881144 |
+973-17536999 |
Sunday - Thursday
7am -3pm |
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